Should I report exploitation to Fair Work Ombudsman or Border Watch in Australia in 2026?
Underpayment and entitlement disputes go to the Fair Work Ombudsman; passport, visa threats and unsafe housing go to Border Watch.
Two separate agencies take reports about migrant worker exploitation in Australia, and the one you want depends on what happened, not on who you are. The Department of Home Affairs' Information for employers and labour hire organisations page (as at October 2026) draws the line like this: report pay and wages, leave and other entitlements, and discrimination to the Fair Work Ombudsman (FWO), and report people who take migrants' passports, use a migrant's visa situation to threaten or force them to work, or force migrants to live in overcrowded and unsafe housing to Border Watch. The same page states plainly: "You do not need to give your name when you make a report."
What is the actual difference between the Fair Work Ombudsman and Border Watch?
The FWO is the workplace-law regulator. The Department describes it as the place for free advice and education about workplace rights, and for reporting employers who are not following workplace laws. Border Watch sits within the immigration and border side of the system, and handles reports about people using migration status itself as leverage.
| Channel | What it covers, per the Department | Situations that fall here |
|---|---|---|
| Fair Work Ombudsman (FWO) | Pay and wages; leave and other entitlements; discrimination. Also offers free advice and education about workplace rights | Not being paid correctly, missing leave or other entitlements, discriminatory treatment at work |
| Border Watch | People who take migrants' passports; use a migrant's visa situation to threaten or force them to work; force migrants to live in overcrowded and unsafe housing | Passport held by an employer, threats about your visa, work tied to unsafe or severely overcrowded housing |
The practical test is whether your visa status is being used against you. Money and entitlements are workplace problems. Control through your passport, your visa, or the housing your job is tied to is a migration problem, and that is what Border Watch exists to receive.
So which one covers what happened to me?
Run through what actually occurred, then match it:
- If your employer owes you pay, is not giving you leave or other entitlements, or is discriminating against you, that is an FWO matter.
- If your employer has your passport, is threatening your visa, or is forcing you to live somewhere unsafe or badly overcrowded as part of the job, that is a Border Watch matter.
- If your employer is pressuring you to work more hours than your visa allows, that involves both: it is a breach of visa conditions and a form of pressure the Migration Act 1958 addresses.
- If sexual harassment is involved and your visa status is used to silence you, both descriptions apply — harassment tied to threats about your visa goes to Border Watch, while harassment treated as workplace discrimination falls within the FWO's discrimination coverage.
The Department also notes it is unlawful in Australia to use someone's immigration status to take advantage of them or to treat them badly at work. That principle, more than the label on your problem, is what both channels respond to.
What if more than one thing is going on at once?
Overlap is common, and the Department's own published examples show how quickly it happens. In one case study (as at July 2026), an international student working at a petrol station is rostered beyond the 48 hours a fortnight allowed on a student visa and underpaid. When he raises the underpayment, his manager says he will report him to the authorities for working over the limit unless he stays quiet.
That single scenario contains both halves of the system. The underpayment is a workplace matter. Separately, the page notes the employer is also breaking the law by pressuring him to break his student visa work conditions — and the case studies explain that the protections cover work-related and non-work-related matters arising in the workplace. When you recognise yourself in several parts of a story like that, the accurate reading is that your situation may legitimately fall to both agencies, not that you have to pick the "right" one and lose the rest.
What behaviour counts as exploitation in the first place?
The Department lists the following as unlawful treatment of migrant workers. It helps to see them grouped, because the groups map onto the two channels.
Control and threats:
- keeping a migrant worker's passport
- threatening to cancel a visa
- threatening to report a worker to immigration authorities
- threatening future visa applications
- pressuring someone to work more hours than their visa allows
Money:
- underpaying a migrant worker
- asking a migrant worker to repay sponsorship, nomination and/or recruitment costs
- asking a migrant worker for money in exchange for visa sponsorship
Living conditions and personal safety:
- forcing migrant workers to live in unsafe, dirty or crowded housing as part of their job
- sexual harassment of a migrant worker
Under the Migration Act 1958, employers and labour hire organisations can face criminal charges and/or civil penalties, including large fines, if they exploit temporary migrant workers.
Does it matter what visa I hold, or whether I've followed its conditions?
For workplace rights, no. Under the Fair Work Act 2009, all visa holders and migrant workers have the same workplace rights and protections as other employees in Australia, regardless of their migration status.
The protections against exploitation also do not switch off depending on your own position. The Department states that it is illegal to exploit migrant workers even if they are doing paid or unpaid training, have broken their visa rules, or do not hold a valid Australian visa. One of its case studies involves a horticulture worker whose tourist visa had expired: the labour hire company knew, sent her to work anyway, underpaid her, and told her she should not have been working and would be reported if she kept complaining. The company's conduct was unlawful regardless of her status.
This article is general information, not advice about your individual circumstances, and it does not assess what any of this means for your own visa. How migration rules apply to a particular person's situation depends on facts that only official information and a qualified professional can weigh.
What if I'm sponsored on a temporary skilled visa?
There is extra detail here, because sponsors carry obligations and there are specific behaviours that belong with Border Watch. The Department says an employer can be reported to Border Watch if they:
- force a temporary migrant worker to work too many hours
- pay the sponsored migrant worker less than the salary agreed when their visa was granted
- take money from a sponsored migrant worker's pay for sponsorship, recruitment, or migration agent costs
- make the sponsored migrant worker do a different job from the one approved when their visa was granted
If a sponsor is penalised for exploiting migrant workers, their business name or personal name can be made public on the Australian Border Force register of sanctioned sponsors. Sponsors who fail to meet their obligations can also face sanctions set out on the Department's Sponsor responsibilities page (as at July 2026), including cancellation of sponsorship approval, bans on sponsoring workers, infringement notices of $79,200 for a body corporate or $15,840 for an individual per failure, and civil penalties of up to $396,000 for a body corporate or $79,200 for an individual per failure. More than one sanction can be imposed.
Can I report without giving my name?
Yes. The sentence "You do not need to give your name when you make a report" appears on the Department's page immediately after it describes both channels, and nothing there limits it to one or the other.
A plain-reading caution is worth keeping in view: choosing not to supply your name is not the same as a guarantee that nobody could ever work out who made the report. How identifiable a report is will usually depend on how much of the detail points to one person — the shift pattern, the role, the exact incident. One more resource sits behind this: the Department points to a help and worker protections page listing organisations that can provide support to people in this position, including around the Workplace Justice Visa.
What could happen to the employer?
Under the Migration Act 1958, a person who breaks the law could be directed to take certain action or stop doing something, be fined, be banned from employing migrant workers for a defined time, or face other consequences including criminal prosecution and/or a civil penalty. The page adds detail on the upper end:
- Serious, deliberate or repeated breaches carry up to 5 years' jail and fines of up to $131,040 (360 penalty units).
- Breaching a prohibition can lead to criminal prosecution and up to 5 years' jail, and/or a fine of up to $131,040 (360 penalty units), or both.
- Prohibition lengths vary: human trafficking and modern slavery has no maximum length of prohibition; a criminal offence other than human trafficking or modern slavery carries up to 10 years; all other migrant worker sanctions carry up to 5 years.
A prohibition does not push out current staff. The Department notes that temporary visa holders already working for a declared prohibited employer may continue working there if they wish; the ban applies to hiring new temporary visa holders.
Frequently Asked Questions
Do I have to give my name to report my employer?
No. The Department of Home Affairs states on its migrant worker protections page that you do not need to give your name when you make a report. Whether your identity could nonetheless be inferred depends on how much of the detail you include points to one specific person.
Which agency handles underpayment?
The Fair Work Ombudsman. The Department lists pay and wages, leave and other entitlements, and discrimination as matters to report to the FWO. If the underpayment comes with threats about your visa or your passport being held, Border Watch may also be relevant.
My employer has my passport. Who do I report that to?
Border Watch. Taking a migrant's passport is one of the three behaviours the Department specifically lists for Border Watch reports, alongside using a visa situation to force work and forcing overcrowded or unsafe housing.
Can I report exploitation if my visa has expired or I have worked over my limit?
Yes, the protection runs to you regardless. The Department says it is illegal to exploit migrant workers even if they have broken their visa rules or do not hold a valid Australian visa, and its own case studies include workers in exactly that position.
I'm sponsored and being paid less than the salary on my nomination. Where does that go?
Straight to Border Watch. Paying a sponsored migrant worker less than the salary agreed when their visa was granted is named specifically as a reportable behaviour, along with forced overtime, deductions for sponsorship or recruitment costs, and placing the worker in a different job from the approved one.
What penalties can an employer face?
They range widely. Consequences listed include being directed to act or stop, fines, being declared a prohibited employer, criminal prosecution and civil penalties, with serious or repeated breaches carrying up to 5 years' jail and fines up to $131,040 (360 penalty units).
References
- Department of Home Affairs — Information for employers and labour hire organisations
- Department of Home Affairs — Migrant worker exploitation case studies
- Department of Home Affairs — Sponsor responsibilities
- Department of Home Affairs — Help reporting exploitation and worker protections
- Fair Work Ombudsman — Visa holders and migrants
- Department of Home Affairs — Border Watch reporting
- Australian Border Force — Register of sanctioned sponsors
- Australian Border Force — Sponsorship obligations