FAQ
Frequently asked questions
What is Aurum Legal?+
Aurum Legal is an independent Australian legal-information assistant. We explain how the law usually works in plain English and help you find free help or a suitable lawyer. We are not a law firm.
Is the AI assistant really free?+
Yes. Asking Aurum questions is free, with no account required.
Does Aurum give legal advice?+
No. The assistant provides general information only. It is not a substitute for advice from a licensed Australian lawyer.
Which areas of law do you cover?+
Immigration, family, criminal, contract and car-accident (CTP/injury) law, focused on Australia.
Is my conversation private?+
See our Privacy page. The assistant is a general-information tool; avoid sharing sensitive personal or confidential details.
How do I talk to a real lawyer?+
Use the free-advice and lawyer-referral pages, or ask Aurum to outline your options and the questions to bring to a lawyer.
Do you charge a referral fee?+
No. Aurum Legal does not charge users and is not paid referral fees that would affect the guidance we give.
Can Aurum help with my specific case?+
It can explain the usual process and your general rights, but it cannot decide your case or guarantee an outcome. For case-specific help, contact a lawyer.
Get a clear answer now
Ask Aurum about your situation, or request a free consultation with a referrals pathway.